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175 Galaxy Blvd. #202
Toronto, Ontario M9W 0C9

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COVID-19 Business Continuity Plan

Deborah Sauvé

At Fuel Media, we strongly believe in the power of three things: our communities (locally and at large), businesses, and the incredible people that get up every day and make both a better place.  Right now, we are seeing these individuals rise up. They are rising up to deliver the essential services that our communities need, and businesses are rapidly adapting to keep their teams and customers safe and healthy.  

At Fuel Media, we are committed to helping our clients manage their digital needs through these changing times.   We are taking the following steps to make sure we can continue to service our clients while doing our part to slow the spread of this virus. 

Work-from-Home Protocol

As a digital company, we are fully prepared to service all of your needs from our remote work stations.  In fact, this has always been in place at Fuel Media. Our entire team is outfitted with laptops and mobile phones that are connected to our office lines.  Email and call us as usual, getting a hold of our team is as easy as it’s always been.

Assistance with Remote Working

Need some help getting your team set-up with remote work?  We are assisting our clients in moving to remote work solutions.  Connect with us for more information on how you can leverage digital tools to make the work-from-home transition easier.

Let’s Have a Video Meeting

We all need some facetime.  So, although we are temporarily not accepting in-person meetings, our team is available for video meetings.  There are many creative digital solutions to help you and your company continue to deliver your products and services online, and we are here to pick up that conversation with you. 

Email us to book now

Phone Lines Are Open

We have moved all of our team to a softphone service allowing our clients to reach our team by phone as usual at their regular extension.

Call us now

Service Hours Extended

Due to the circumstances, we have extended our service hours to include evenings and weekends.  We understand that keeping business going right now is vital and we are making every effort to be available to customers when they need us.  This is taking the form of answering emails after hours, jumping on video calls on weekends to discuss options, and finishing coding work into late hours.  Whatever it takes, we are here.

Giving Back

At Fuel Media, we are proud to work with many nonprofit organizations that deliver essential services to our communities.  To do our part in helping these nonprofits continue their efforts, we are donating service hours to digitize their operations.  Do you work with a nonprofit that needs a little help? Connect with us for more information.

We will get through this by working together, and we look forward to continuing helping promote and service your business through this situation.

Your team at Fuel Media